just ignore the question...

 

Well this morning I had an question about an account specific that the QA instructions do not cover, to which an email was sent requesting clarification.  It is now nearly 2 PM and I still have not received any word back on this.  I guess Express accounts are not that important as our other platform.  :(  so frustrating....

on another acct there are custom fields under a pt tab that will automatically fill in on the actual report, one of which is location, so I questioned why the MT would type Location on the document itself instead of filling it in under the custom tab so they come back and say, "if its dictated" type it on the editing side ~ well today I get reports where he dictates "location" however its not put in a heading toggle on the report as they originally told me to do.  I swear.  I am so over this lack of management.

Friday? Thank Goodness!

 

yeah...lots of new accounts with new specs...this day can't get over soon enough!

later...its a party for two.

What the He double L

here I am working my ass off and trying to upload my last report at around 12:10 and I realize that my internet service went out...just like that!



no warning, nada.  At first I think the work server might be down and then I realize that I cannot access the internet so then I look at my router and modem and check all my cables...to no avail...

so I called Time Warner ... which is now Spectrum.  The lady tells me that my modem has been disabled ... and I'm like ... why?  It was fine yesterday.  She said that since my conversation yesterday to change my service with Spectrum to try to downgrade and save some cash, someone had pushed or done something to cause my modem to be disabled ... but not to worry she said...they were sending me a new modem which was due to arrive on February 11th...

February 11th? That I tell her is just unacceptable since I work from home, and please explain to me why a company would cut off service before the client got their new modem?  I remember the guy telling me to pick up my modem at the local store soon he said ... but he didn't say my service was going to be cut off the next day! ... not to worry she says....she would try to fix it so I could use the modem that I had ... but to no avail...

I had 2 options:  I could wait on my new modem to be delivered via Ups in two days...

or 

I could drive to my local TimeWarner office and pick up another modem!  Are you kidding me?  I've already lost my entire lunch break dealing with this issue and being on the phone, could not log out of my work station ... and now I'm going to be delayed another 30 minutes or so until I can retrieve and get back home and set up once again ...

by the time it was all said and done, I had to work 45 minutes over my normal schedule.  I was not a happy camper.  The lady at the local Spectrum office said that when the guy put in the new order, it automatically deactivated the modem she surmised ... sure right....you people get an F for customer service! I am not impressed ... maybe I need to try direct TV...

The things you have to go through to save a little cash...

hello! and happy Thursday to yuns!

 

although my body is feeling rather beat up from the workout!

what day is it?

 
and don't say its hump day! all day, no hump, no fair!

I am so tired of hearing this one doctor say O-Bass-ity (aka obesity).  Then the nightmare doctor out of Effingham IL who is all-American and doesn't have an accent like the opbass-ity guy...but slurs his entire dictation, you can't make anything out he says and his reports come to QA with 20 blanks or every other word missing.  UGH!  It appears everybody knows he's horrible so he goes through another layer after us...I can't imagine anybody making much of what he says.  My question is if he's so bad why are there no samples of his for anybody to ulitize?  He is dictating Operative notes for god's sakes! they're tough enough with good dictators much less slur-ass dictators.  He's becoming a recurring nightmare!

Ready, start ... go back to bed?! I'd love that...whose with me?!

Monday...

 

no need for alarm! hahaha...Monday again...

I swear the weekend went by sooooo fast!

its Friday damnit!

 

and its gonna be damn cold this weekend!

My Bed & I will be lovers...until I decide to take on another...

and don't try to pronounce this word 3x in a row!  Uvulopalatopharyngoplasty!

that's a mouthful!

OMFrickin'GAWD!

 

Official email reads…from the Vice President of Integrations and Implementations…

Hi everyone…XXXXX has entered into a problematic state again. The team is already reviewing the situation but we are experiencing the same symptoms (jobs stacking up in various status that cannot import, error messages, or delays in accessing the applications, etc…) and we will send out an update at 3 PM or sooner if there is any update to provide.



 The damn system has obviously blown up.  The only offshore person I trust who knows what the hell they're doing is Kash, and he sent me an email back about this issue.  I'm sure if he's working on it, hope is that it will get resolved; however its close to the end of my shift, so at this point I don't care. This is the 2nd time today; first time was for 3 hours this morning.  I am over it!  what a screwd up day!